At aishopgouwu.com, we aim to provide reliable and efficient delivery services to customers around the world. Please review the following information regarding our shipping process.
Processing Time
After an order is placed, it will go through order verification, quality inspection, and packaging before shipment.
Orders are typically processed within 2–3 business days. Once the order has been shipped, you will receive a confirmation email with tracking information so you can follow the delivery status of your package.
Shipping Time
The estimated delivery time is 7–20 business days, depending on the destination and local delivery conditions.
Please note that shipping times are estimates and may vary due to customs clearance, holidays, weather conditions, or other logistical factors beyond our control. If your order has not arrived within the expected time frame, please contact our customer service team for assistance.
Shipping Fee
We charge a fixed shipping fee of $5 USD per order.
The final shipping cost will be clearly displayed during the checkout process before payment is completed.
Order Cancellation
Customers may request to cancel an order within 48 hours after placing the order. After this period, the order may already be in processing or prepared for shipment, and cancellation may no longer be possible.
If you need to cancel an order, please contact our customer service team as soon as possible so we can assist you.